Safe at Work

An essential tool for librarians of every stripe, this book provides excellent coverage of issues of vital importance to library administration.

Safe at Work

Author: Teri R. Switzer

Publisher:

ISBN:

Page: 211

View: 344

This thorough bibliography includes a whole host of media including theses and dissertations, Internet sites, videos, sound recordings, conference proceedings, and serials. An essential tool for librarians of every stripe, this book provides excellent coverage of issues of vital importance to library administration.

Crash Course in Dealing with Difficult Library Customers

Print. Switzer, Teri R. Safe at Work? Library Security and Safety Issues. Lanham,
MD: Scarecrow Press, 1999. Print. Tannen, Deborah. You Just DonÊt
Understand: Women and Men in Conversation. New York: Harper, 2001. Print.
Taylor, Paul.

Crash Course in Dealing with Difficult Library Customers

Author: Shelley Elizabeth Mosley

Publisher: Libraries Unlimited

ISBN: 1610692845

Page: 173

View: 293

Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations. • Presents practical, down-to-earth approaches based on the authors' many years of real-world experience that can be applied in any type of library environment • Provides advice about unpleasant situations in an accessible, non-threatening way that also injects an appropriate modicum of levity into a serious subject • Supplies essential tools for dealing with difficult patrons ranging from "the censor" to "the VIP" to dangerous, unstable individuals • Gives readers the knowledge they need to be prepared for handling potential problems, resulting in greater confidence and peace of mind at the workplace

Library Developments

Topics covered in the journal articles and reference sources include workplace
safety , difficult patrons , wellness and ... Safe At Work ? Library Security and
Safety Issues . Teri R. Switzer . Scarecrow Press , 1999 . The authors recount
their ...

Library Developments

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The Reference librarian

Teachers ' Perceptions about Serious Problems in Their Schools , by Type and
Control of School : 1990 - 91 and 1993 - 94 . ... Safe at Work ? Library Security
and Safety Issues . Lanham , MD : Scarecrow Press . 9 . Smith , N . M . & I .
Adams .

The Reference librarian

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Helping the Difficult Library Patron

Safe at Work ? Library Security and Safety Issues is a comprehensive
bibliography which includes sections on problem patrons , sexual harassment ,
workplace violence , collection and premise security , computer and technology
security and ...

Helping the Difficult Library Patron

Author: Kwasi Sarkodie-Mensah

Publisher: Psychology Press

ISBN: 9780789017314

Page: 303

View: 449

A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.

Helping the Difficult Library Patron

Library and Archival Security 9, 3-19. 8. Switzer, T. R. (1999). Safe at Work?
Library Security and Safety Issues. Lanham, MD: Scarecrow Press. 9. Smith,
N. M. & 1. Adams. (1991). Using Active Listening to Deal with Patron Problems.

Helping the Difficult Library Patron

Author: Linda S Katz

Publisher: Routledge

ISBN: 1317951816

Page: 314

View: 837

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Libraries in the Information Age

Switzer , Teri R . Safe at Work ? Library Security and Safety Issues . Metuchen ,
NJ : Scarecrow Press , 1999 . Willis , Mark . Dealing with Difficult People in the
Library . Chicago : American Library Association , 1999 . Web Sites • Lyall , Dr .
Jan ...

Libraries in the Information Age

Author: Denise K. Fourie

Publisher: Libraries Unltd Incorporated

ISBN:

Page: 303

View: 926

Introduces LIS students to the ever-changing world of modern libraries and information centers by providing an important overview of libraries in the era of electronic information.

Protecting Library Staff Users Collections and Facilities

Library Security and Safety Handbook : Prevention , Policies , and Procedures .
Chicago : American Library Association . Switzer , Teri R . 1999 . Safe at Work ?
Library Security and Safety Issues . Lanham , Md . : Scarecrow . Eynsham is one
 ...

Protecting Library Staff  Users  Collections  and Facilities

Author: Pamela J. Cravey

Publisher: Neal Schuman Pub

ISBN:

Page: 175

View: 150

We live in an age when every library in every community must address security issues ranging from theft to the safety of staff and patrons. Pamela Cravey's Protecting Library Staff, Users, Collections, And Facilities is a pragmatic, step-by- step instructional guide for insuring staff and patron safety; securing general and special collections, electronic files and systems; and coping with the legal issues raised by various security measures. Libraries are deftly guided through the complexities of modern security, while being given practical recommendations for planning and executing a sound and responsible library security package. The key is to consider security a process, rather than an event. Protecting Library Staff, Users, Collections, And Facilities is a superbly presented "how-to" manual that is very highly recommended reading for librarians and library board members for urban, suburban, rural, public, academic, corporate, governmental, and private library systems.

Library Journal

Robert Battenfeld , Long Island Switzer , Terri R. Safe at Work ?: tool to the
information need and teaching Univ . - Southampton Coll . Lib . , NY Library
Security and Safety Issues . the principles of effective searching . This Scarecrow
.

Library Journal

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The Bowker Annual 2000

American Library Association , 1997 . Paper $ 24 . Recruiting Library Staff : A
How - To - Do - It Manual for Librarians . By Kathleen Low . Neal - Schuman ,
1999 . Paper $ 45 . Safe at Work ? Library Security and Safety Issues . By Teri R ...

The Bowker Annual 2000

Author: Dave Bogart (ed.)

Publisher: Rr Bowker Llc

ISBN: 9780835243247

Page: 900

View: 264

As an on-the-job answer book ... a statistical information resource ... a planning and research guide ... and a directory and calendar, The Bowker Annual Library and Book Trade Almanac 2000 delivers the hard-to-find industry news and information you need all year long. This acclaimed "must have" resource provides: -- Expert reviews of the key trends, events, and developments that will influence your work in 2000 and the years to come -- Plain-English explanations of new legislation and changes in funding programs -- and how it will affect libraries -- Definitive statistics on book prices, numbers of books published, library expenditures, average salaries, and other budget-crunching assistance -- A full calendar of events, key organizations, names and numbers of important individuals (including e-mail addresses and fax numbers), and much more. This fully updated reference tool makes it easy to stay on top of the developments that affect libraries, booksellers, and publishers alike -- and to find fast answers to the countless on-the-job questions you encounter. You'll use it to: -- Keep informed on the latest trends in networking, the Internet, and other advances -- Locate information on industry events and organizations -- Find lists of best books, literary prizes, winners, and bestsellers -- Prepare budgets and justify requests -- Review recent legislation and regulations affecting your industry -- Learn about emerging trends, needs, problems, and opportunities. ... And that's just the beginning. With The Bowker Annual 2000 on hand, you won't spend hours or even days tracking down needed library or book trade data -- because the information you needis right at your fingertips.

Disaster Planning

London : Taylor Graham , 1999 . Switzer , Teri R . Safe at Work ? : Library
Security and Safety Issues . Lanham , MD : Scarecrow Press , 1999 . Wellheiser ,
Johanna G . and Scott , Jude . An Ounce of Prevention : Integrated Disaster
Planning ...

Disaster Planning

Author: Deborah D. Halsted

Publisher: Neal Schuman Pub

ISBN:

Page: 267

View: 152

A how-to-to-it manual for librarians with planning templates on CD-ROM.

New Jersey Libraries

Analyses the access vs . security dilemma , apathy of a behavior problem and a
preservaabout library crime , and the absence of tion problem in Great Britain .
unified security apparatus . Includes a Gerhardt , Lillian N . “ Safe at Work ? ”
safety ...

New Jersey Libraries

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The Library Security and Safety Guide to Prevention Planning and Response

It is important for staff members to feel that the library or archive is safe if they
routinely work in their offices and workrooms after ... Establish security and safety
policies for staff members who work after hours so they know whom to call in an
... For visitors' perceptions of safety, see the comment in Bonnie Pitman, “Muses,
Museums, and Memories,” in “America's Museums,” special issue, Daedalus 128,
no.

The Library Security and Safety Guide to Prevention  Planning  and Response

Author: Miriam B. Kahn

Publisher: American Library Association

ISBN: 0838909493

Page: 129

View: 508

Security planning, part of disaster response and continuous operations planning, is the key to proactively addressing potential safety issues. This book discusses key safety and security issues step-by-step, then gives tips on implementing prevention strategies, creating guidelines for libraries and staff, and minimizing risk.

Mississippi Libraries

This work , published in 1984 , is also out of print but may be obtained through
interlibrary loan . “ How Safe Are Our Libraries ” written seln techniques for
resolving verbal conflicts before they escalate to a dangerous level ; nonverbal
techniques for ... August 1994 issue of Library Journal contains a safety / security
resource list and addresses such issues as the first critical minutes , training of
staff ...

Mississippi Libraries

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Small Libraries

Your Library ' s Human Resources : Resources 63 service organizations require
their students or members to participate in community service projects , and the
small ... Switzer , Teri R . Safe At Work ? Library Security and Safety Issues .

Small Libraries

Author: Donald J. Sager

Publisher: Alleyside Press

ISBN:

Page: 100

View: 195

Considered one of the best basic guides to starting and operating a small library, this concise book offers practical guidance in the development of library services, resource collections and user policies. It includes clear examples and creative solutions to common problems, leavened with seasoned insight from the "Frugal Librarian". Topics include: -- planning library facilities and service -- effective operating procedures -- organizing materials to improve accessibility -- low cost methods of processing materials -- where and how to find additional resources -- reference services -- developing the library's human resources -- promoting and evaluating the small library -- developing partnerships with other libraries and organizations -- using computers and the Internet to save time, improve service and keep the staff current -- resources and tips for special library types -- applying new national standards to improve user services -- evaluating the design of the physical library. Includes useful websites and a library promotion calendar.

Building Security and Personal Safety

Library security today is more complex, extending beyond the traditional concern
with loss and mutilation of property to ... Management has become aware of the
need to provide a safe working environment and unrestricted user access to
resources. SURVEY BACKGROUND/RESULTS. This flyer and kit addresses
management and personnel issues related to building security, problem behavior
, ...

Building Security and Personal Safety

Author:

Publisher: Association of Research Libr

ISBN:

Page: 141

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Library Hotline

... AND PERSONAL SAFETY : The Association of Research Libraries has
released SPEC Kit # 150 , " Building Security and Personal Safety . " It goes
beyond concerns for collection security to the issues of a " safe working
environment and un ...

Library Hotline

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LA Record

Switzer , Teri R. Safe at Work ? Library Security and Safety Issues . Scarecrow
Press , 1999. £ 37.55 . ISBN 08108 3623 8 . Those bookish teenage horrors In
the not - too - distant past , security and safety issues in libraries related mainly to
 ...

LA Record

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